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Business News: Property Moves, Focus on letting
As Property Moves reach their 22nd anniversary, they celebrate staying at the top of their profession by concentrating on what they do best – lettings
Property Moves are celebrating reaching their 22nd year in business and are proud to have done that by sticking to what they know best – lettings. That and staying independent.
Remaining exclusively a lettings agent has meant that they have always focused on the exacting demands of that part of the property industry, an area that requires constant attention, as legislation changes frequently. It is also an area that requires specific legal skills in drawing up contracts, and that in turn requires a commitment to the training of staff on an ongoing basis.
Director Warren Knight started the company 22 years ago, and was joined by Graham Shipp in late 1997 after Graham had worked in the lettings business from the age of 18, Graham has more recently become a Director of Property Moves.
The company is proud of its very stable staffing record – the fact that a lot of staff stay long term. Warren says; “We like to show our appreciation of our staff and they seem to enjoy and respond to it. We now have ten full time members of staff and we work well together as a team, focusing on individual skills and offering ongoing training and support, even helping one member of the team to gain a driving license. As part of that ongoing training we have invested in quality cameras and photographic training for members of staff, so that the images we use in our marketing are of the very highest quality.
“We also believe that it is important for both directors to be here on a day to day basis as part of the operating team,” says Graham. “Acting as a team is one of our great strengths. We are supported by a strong administrative department and each member of staff has a very specific role in the complete letting process.”
So what are the key factors in being a successful letting agent? “Getting to know both our tenants and landlords. We never simply show any applicant any property, we take time to make sure that they are a good match, building up a picture of the tenant before showing them anything,” says Warren.
Graham adds; “It’s also all about quality, not quantity. We have over 700 properties in our portfolio so we have to make sure that they are of a high standard and let at the right price – which equates to a lot of happy landlords and tenants.”
Property Moves have recently undertaken a revamp of their office on Church Road in Hove and are looking to take on a new member of the management team. Property Moves at this stage aren't looking to expand or open any new branches, believing that to manage one branch well far exceeds dividing their resources across two sites.
“Above all, we like to be able to deal with any issues in a professional manner, being pleasant and keeping everyone in the picture at all times. Of course the proof is in the pudding – but we have many happy tenants and landlords who stay with us year on year. We have just won Best Letting Agent in Brighton and Hove for the second year running from allagents.co.uk, and won Best Agent In The South East, an accolade that we are very proud of,” says Warren.
“We also believe in putting something back into the community. We have been the main sponsor for Hove Rugby Club for six years and actively support The Martlets Hospice, too.”
Property Moves is clearly a company with both commitment and focus, a balance that has kept them at the top for 22 years.
Property Moves, 109 Church Road, Hove, BN3 2AF, 01273 321333